Privacy Policy

We collect information you provide directly to us, including:

• Account information: name, email address, phone number, company name
• Shipment data: origin, destination, cargo details, tracking history
• Payment information: processed securely through our payment providers
• Communications: messages sent through our live chat and contact forms

We also collect information automatically when you use our services:

• IP address and browser type
• Pages viewed and time spent on the platform
• Device identifiers and operating system

We use the information we collect to:

• Provide, operate, and maintain our logistics platform
• Process and track your shipments in real time
• Send shipment status notifications and updates via email
• Respond to customer service requests and support inquiries
• Improve our platform, features, and operations
• Comply with legal obligations and enforce our agreements
• Detect and prevent fraudulent transactions and security breaches

Your shipment data is isolated using row-level security at the database level. No other customer, partner, or third party can access your freight records, shipment history, or client information.

All data is encrypted in transit using TLS 1.3 and encrypted at rest. We conduct regular security audits and penetration testing.

We never sell, rent, or share your personal or freight data with third parties for advertising or marketing purposes.

We retain your personal information for as long as your account is active or as needed to provide services. Shipment records are retained for a minimum of 7 years to comply with freight and customs regulations.

You may request deletion of your personal data at any time, subject to legal and regulatory retention requirements.

We use essential cookies required for platform functionality, including session management and authentication. We do not use advertising cookies or sell your browsing data to third parties.

We use trusted third-party services to operate our platform:

• Supabase: secure database and authentication infrastructure
• Resend: transactional email delivery for shipment notifications
• Mapbox: route visualization and location services
• Vercel: cloud hosting and infrastructure

Each provider maintains their own privacy standards and data processing agreements with BluePort.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability — receive your data in a machine-readable format

To exercise any of these rights, contact us at blueportlogisticsadmin@gmail.com.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact: